FAQ

airports, ensuring a hassle-free journey to the hotel for our guests. This service can be arranged through our concierge or reservations team, allowing you to have a comfortable and seamless transition to and from the hotel to enhance your overall travel experience

Modification:

If you need to modify your reservation, you can typically do so through the confirmation email you received when you initially booked your stay. Look for any links or instructions provided in that email to access your reservation details. Alternatively, you can contact the hotel’s reservations team via email at sleep@themandrake.com to request the desired changes. Be sure to provide your reservation details, including the confirmation number, to facilitate the process.

Cancellation:

If you need to cancel your reservation, you can also use the confirmation email to initiate the cancellation process, following any provided links or instructions. Alternatively, you can send an email to sleep@themandrake.com to request the cancellation. Make sure to include your reservation details, such as the confirmation number, to ensure a smooth cancellation process.

Please note that cancellation policies may vary depending on the specific terms and conditions of your reservation, so make sure to review those policies to understand any potential fees or deadlines associated with modifications or cancellations.

This program is designed to bring a diverse range of artists, performers, and creatives from various disciplines into the hotel, providing guests with the opportunity to engage with and immerse themselves in different forms of art and culture. These residencies can include live performances, exhibitions, workshops, and interactive experiences, creating a dynamic and culturally enriching environment for guests during their stay at The Mandrake Hotel.

facilities to accommodate guests with disabilities, ensuring a comfortable and inclusive stay. These rooms and facilities are designed with features such as wider doorways, accessible bathrooms, and other amenities to cater to the needs of individuals with disabilities. We prioritise accessibility and strive to make every guest’s experience enjoyable and convenient. If you have specific accessibility requirements or need assistance, please feel free to contact our reservations team, who will be happy to assist you in selecting the most suitable accommodations.

to a variety of shopping and entertainment options in the surrounding area. Some nearby options include:

Soho:

Just a short walk away, Soho is known for its eclectic mix of shops, boutiques, restaurants, and vibrant nightlife. It’s a fantastic place to explore for unique shopping and dining experiences.

Oxford Street:

Oxford Street, one of London’s most famous shopping destinations, is also nearby. It features a wide range of high-street and luxury brands, department stores, and fashion outlets.

Regent Street:

Regent Street is renowned for its elegant architecture and shopping opportunities, including luxury boutiques and flagship stores. It’s an ideal destination for upscale shopping.

Selfridges:

Located on Oxford Street, Selfridges is an iconic department store offering a premium shopping experience with a wide selection of fashion, beauty, and luxury goods.

These shopping and entertainment options make The Mandrake Hotel an excellent choice for guests looking to explore London’s diverse retail and cultural scene during their stay.

you can send an email to reception@themandrake.com. Our dedicated concierge team is ready to provide you with tailored suggestions, answer your questions, and assist you in making the most of your stay in London. Whether you are looking for restaurant recommendations, local attractions, or special requests, our concierge team is here to ensure you have a memorable and enjoyable experience at The Mandrake Hotel.

decor. Our hotel is known for its unique and artistic aesthetic, combining elements of luxury and contemporary design to create a captivating and immersive atmosphere for guests. The decor often features a blend of bold colours, intricate textures, and artistic installations, offering a visually stimulating and memorable experience. Each room and common area is thoughtfully designed to provide a one-of-a-kind, immersive environment that reflects the hotel’s commitment to creativity and aesthetics.

be a specific overarching artistic theme, each room is carefully curated to provide a sense of comfort and cocooning, combined with a provocative use of colour, texture, and original works of art. This approach creates a visually stimulating and immersive atmosphere that reflects the hotel’s commitment to creativity and aesthetics, ensuring that guests have a memorable and artistic stay.

This program is a testament to the hotel’s commitment to fostering creativity and cultural engagement.

Artist in Residence Programme:

The Mandrake Hotel hosts a rotating roster of artists from various disciplines, including visual artists, musicians, performers, and more. These artists are invited to live and work within the hotel, creating and showcasing their art on-site. Guests have the unique opportunity to interact with artists, witness the creative process, and experience a dynamic and evolving artistic environment during their stay.

By providing a platform for artists to express themselves and engage with the hotel’s guests, The Mandrake Hotel actively contributes to the local art community and promotes artistic collaboration and appreciation. This initiative fosters a sense of cultural enrichment and creativity within the hotel and supports the broader artistic ecosystem in London.

and artistic experience, with each area serving as a canvas for creativity. From the lobby to the rooms and common spaces, you will find a curated collection of art and design elements that contribute to the hotel’s unique and visually stimulating atmosphere. The Mandrake Hotel’s commitment to art and aesthetics is a central part of its identity, and guests can explore and appreciate the artistic expressions throughout the entire property during their stay.

for sale to guests. The focus is on providing a visually stimulating and immersive artistic experience rather than acting as an art gallery with artworks available for purchase. Guests are encouraged to appreciate and engage with the art as part of their overall stay and cultural enrichment.

a central part of its identity, the focus may primarily be on providing a visually stimulating and immersive artistic environment rather than hosting formal workshops or classes. However, the presence of artists in residence and the opportunity to engage with them during your stay can be an enriching and educational experience in itself.

events and live music. This provides guests with an opportunity to enjoy a vibrant and dynamic entertainment scene right at the hotel. Additionally, the hotel may also feature various special events, art exhibitions, and performances as part of its commitment to the arts and culture. Guests can often find information about these events and performances through the hotel’s official website or by inquiring with the hotel staff.

in London, you will find several options in the vicinity.

Here are a couple of recommendations:

Eclectic Gallery:

Located on Newman Street, the Eclectic Gallery is a contemporary art space that features a diverse range of artworks from both emerging and established artists. It’s a great place to explore modern and cutting-edge art exhibitions.

Pontone Gallery:

Another nearby option is the Pontone Gallery, also on Newman Street. This gallery focuses on contemporary and abstract art, showcasing works by both British and international artists. It’s known for its thought-provoking exhibitions.

These galleries provide excellent opportunities to immerse yourself in the local art scene and discover new artistic expressions. Additionally, the Fitzrovia neighbourhood, where The Mandrake Hotel is situated, is known for its artistic and creative atmosphere, so you might come across other art-related spaces and studios while exploring the area. Enjoy your art exploration in London!

commitment to providing a unique and immersive experience for guests.

Here’s how this influence is reflected:

Artistic Aesthetics:

The hotel’s architecture and interior design are characterised by artistic aesthetics, with each space serving as a canvas for creativity. From the lobby to the guest rooms and common areas, you’ll find a blend of bold colours, intricate textures, and original art installations that create a visually stimulating environment.

Art as a Focal Point:

Art is a central element of the hotel’s identity, and it is integrated into the design and decor. The presence of art is not just decorative; it shapes the entire ambience of the hotel, immersing guests in a world of creativity and aesthetics.

Immersive Experience:

The goal is to provide guests with an immersive and unforgettable experience where they can engage with and appreciate the art around them. This approach ensures that every aspect of the hotel, from its architecture to its furnishings, contributes to the overall artistic and cultural journey of the guests.

In summary, The Mandrake Hotel’s architecture and interior design are inextricably linked to the art on display, creating a cohesive and enriching experience for guests that goes beyond traditional hotel aesthetics.

However, guests who are interested in art-related activities and tours in London can explore various tour operators and cultural organisations in the city that offer guided art tours, visits to museums and galleries, and other cultural experiences.

The hotel’s concierge or front desk staff may also be able to provide recommendations and assist with booking such excursions if requested. This allows guests to have a customised and enriching art experience tailored to their preferences.

• Slow Morning Flow Yoga
• Private Yoga

These exercise and wellness classes are a great way for guests to stay active, de-stress, and enhance their overall sense of well-being during their stay at The Mandrake Hotel.

holistic therapies, all aimed at nurturing both body and mind. Additionally, the concierge provides opportunities for spiritual exploration through practices like Chakra Healing and more.

These services reflect the hotel’s commitment to offering a holistic and enriching experience, allowing guests to relax and rejuvenate during their stay.